Privacy
Introduction
In 2000, the federal government of Canada enacted The Protection of Personal Information and Electronic Documents Act ("PIPEDA"). Effective January 1, 2004, all organizations that collect, use or disclose personal information in the course of their commercial activities will be subject to PIPEDA or substantially similar provincial legislation (collectively, "privacy legislation"). Briefly stated, privacy legislation requires that the consent of an individual be obtained for the collection and use of his or her personal information, that steps be taken to protect personal information and that one or more individuals be appointed to monitor compliance with the provisions of applicable privacy legislation.
The term "personal information" means information about an identifiable individual recorded in any form and includes, but is not limited to, such things as race, ethnic origin, nationality, colour, age, gender, marital status, religion, education, medical information, criminal information, performance reviews, trade union membership, employment and financial history, income, address and telephone number, e-mail address, numerical identifiers such as Social Insurance Number, and views and personal opinions. In the case of a customer, personal information also includes information about a customer's purchasing history, credit information, billing records, service and any recorded complaints and, in the case of an employee, includes information found in personnel files, employment history, performance reviews and medical and benefits information. Publicly available information, such as a public directory listing of names, addresses, telephone numbers and electronic addresses, however, is not considered personal information.
Application
This Privacy Policy applies to personal information which the Company collects, uses or discloses in respect of any of its customers or employees in the course of its commercial activities. The application of this Privacy Policy is subject to the requirements or provisions of any applicable legislation, regulations, tariffs or agreements (such as collective agreements), or the order of any court or other lawful authority. Various legal criteria independent of this Privacy Policy will determine whether federal or provincial privacy legislation applies to the personal information that the Company collects, uses or discloses in respect of its customers or employees. This Privacy Policy does not replace those criteria and nothing in this Privacy Policy should be construed as indicating which privacy legislation, if any, applies to the collection, use and disclosure of personal information.
The Ten Privacy Principles
Our Privacy Policy has been developed in accordance with the standards set out in PIPEDA and is modeled after the Canadian Standards Association Model Code for the Protection of Personal Information (the "CSA Code") Accordingly, the ten principles of fair information practices, as identified by the CSA, have been adopted by the Company and represent a formal statement of the minimum requirements to be adhered to for the protection of personal information collected from the customers of the Company.
Principle 1. Accountability
We are responsible for the personal information under our control and have designated Chief Compliance Officer who is accountable for the Company's compliance with the procedures and principles set out in this Privacy Policy. The name of the individual can be obtained by contacting us.
Principle 2. Identifying Purposes
We collect only the information that you voluntary submit to us to become a member. This information is used to establish your residency and age. We are required by the Provincial rules to have on our records this information before we grant you access to wagering accounts. This information is only disclosed to the regulatory government agencies in the event we are asked to provide the proof of residency and age. We collect your e-mail account to keep you updated on all events if you subscribe to our SMS service. We do not share any of the collected information with any other party regardless if it is for profit or not.
Principle 3. Consent
If we wish to collect any additional information, we will seek your consent before we collect, use or disclose any of personal information, except where consent is not required by privacy legislation.
Principle 4. Limiting Collection
We only collect the information that is required to establish your residency, your age. If you wish to subscribe to our SMS, we collect your phone number. All this information is provided by you voluntary.
Principle 5 Limiting use, Disclosure and Retention
We only use the collected personal information to comply with the Provincial regulations and to stay in touch with you. We will seek your consent if we wish to use it for any other purposes except as required by law. We will destroy Personal information upon cancellation of your membership or if your account is doormat for one year.
Principle 6. Accuracy
We ensure that the information provided by you during registration is accurate by comparing it with your driver license. If it does not match, we deny membership to you and destroy all documents submitted to us.
Principle 7. Safegaurds
We protect your personal information in the same way as we safeguard the confidential information of the company. To see receive a copy of our safeguarding internal procedures, please contact us.
Principle 8. Openness
The copy of the Personal Information Policy is given to every individual to ensure that all employees understand and follow the established policy and procedures. The Chief Compliance Officer's name is published internally and this Officer is available to anyone having any concerns about the policy and procedures.
Principle 9. Individual Access
You can request the existence, use and disclosure of your personal information and we will give access to that information except where the we are permitted or required by law not to disclose personal information to the individual customer or employee. All customer have access to the information in our possession and they can change and update such information any time by login into their account.
Principle 10. Challenging Compliance
An individual customer can submit their concerns related to the handling of the Personal Information. Our Privacy Compliance Officer will investigate the complaints, provide feedback and address the issue at hand.